Shipping policy
Shipping Policy
At CyberVault, we strive to provide a smooth and reliable shopping experience for all customers. This policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are processed within 2–5 business days after payment has been successfully received. Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Delivery times may vary depending on the product, supplier availability, and your location. Estimated shipping times are:
-
Domestic Orders: Approximately 5–15 business days
-
International Orders: Approximately 10–30 business days
Please note that shipping times are estimates and may be affected by factors outside of our control, including carrier delays, customs processing, weather conditions, or holidays.
Tracking Information
Once your order has shipped, tracking information will be provided whenever available. Please allow a few days for tracking updates to appear after your order has been dispatched.
Shipping Address
Customers are responsible for providing accurate shipping information at checkout. CyberVault is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incorrect, or does not arrive within the expected delivery timeframe, please contact our support team. We will work with you to help resolve the issue.
International Shipping
International customers may be responsible for additional customs fees, duties, or taxes required by their country. These charges are not controlled by CyberVault.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team through the contact information provided on our website.
Thank you for choosing CyberVault.